1

I'm never going back. Spark plugs gapped wrong. Young kids working there. I have other suspicions about repairs.

So sorry to hear this. Our records show that the last time you were in was 02/2017 and that there was no-charge at that time

- My Mechanic
5

Great service ,very professional they don't take you for a ride with pricing. I'am very happy with the service. Thank You!

Thank you for your time to post this review. We have high standards for our service

- My Mechanic
5

I moved here from Michigan in my 2005 G6...in September 2018. Eric and all the crew have been so amazing!! I've used their services numerous times in the short time I've lived here! I totally recommend them for their honesty,customer service,and complete professional attitude. Go see them, you will not be disappointed!☺

5

Great place and people. They always take care of me but is spendy. Sometimes there bill make the car not with it

We try to keep the prices down so that we can continue to provide a great place and people

- My Mechanic
5

Had an exhaust leak. Made an appointment and took in the truck. They had it repaired the same day. Great people and service. Thumbs up.

1

I got a $700 MAP sensor changed after a check engine light came on. Over the course of a year, the light kept coming on and I kept taking it back and they said it was the same problem, four times. Finally, they said it was a computer problem and to take it to the Volkswagen dealership. Took it to the dealership, they said the MAP sensor WASN’T EVEN PLUGGED IN. The Volkswagen dealership called them liars, because it was not a computer problem. They also left tools inside my engine bay. When asking for my money back, I was told the only way was to take them to court. I’ve met other people who have been charged for a job that wasn’t actually done.

There is so much more to this story...........

- My Mechanic
3

Expensive

5

My Mechanic saved our road trip! We were travelling south from Tulelake when we lost oil pressure and had to have AAA tow us back to K-Falls. Long-story-short, My Mechanic was one of the three names that relatives in the area gave us. We called all three places and My Mechanic was able to do at least the diagnostic that day; the other shops weren't even going to look at the car until the end of the week... Waiting was not an option, as we are from the Sacramento area and needed to get home. My Mechanic staff were very understanding and helpful in getting the diagnostic done. Thank God the fix was a relatively simple one and they were able to get the part, get it installed, and even clean up a lot of the oil that had sprayed under the car when the oil sensor failed. A+ customer care!

1

Overcharged many times, customer service is lacking and the work you pay for doesn't fix the problem you went there for.

The last time we saw your car was March; please call us so we can make right whatever we did wrong.

- My Mechanic
5

This place was a life saver. We were on a family road trip from Seattle to Tahoe. The water pump on our suburban went out in the hotel parking lot in K Falls on Sunday night. I got to the shop at 7:30 and they got me in right away. They replaced the water pump and had me back on the road before lunch. They were fair on the price as well. They saved our road trip and I am grateful.